The Call That May Never Have Happened—But Still Matters

Published: June 12, 2025

By Jim Lichtman
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It’s a story that’s made its way through online forums, Reddit threads, and grief support pages. No news articles. No official confirmation. And maybe that’s the point.

The story goes like this: In 2020, while filming News of the World, Tom Hanks received a folded note from his assistant. A man named James Mallory, a retired teacher from Ohio, was dying of pancreatic cancer. His daughter, Emily, had tried everything—Twitter, fan sites, forums—to get a message to Hanks. Her father’s final wish was to hear Forrest Gump’s voice one last time.

According to the story, Hanks made the call. No press release. No cameras. Just a quiet hospice room and a voice on speakerphone. “Hi, James… Mama always said life is like a box of chocolates…” Hanks stayed in character the entire time. Emily said her father smiled for the first time in days. A nurse reportedly called it “a miracle in slow motion.” James passed away the next morning.

There’s no official record. No audio. No confirmation from Hanks. Just a daughter’s online post, quietly shared in the corner of the internet where grief and hope meet.

So—is it true?

Maybe not in the literal sense. But it’s true in another way.

Because what we respond to isn’t just the kindness behind it. The idea that a voice from a film could bring peace where medicine could not. That someone, even a stranger, could take a few moments to remind someone that they mattered.

Compassion is the most human of values, not because it seeks anything, but because it doesn’t. It’s the quiet strength to see another’s pain and the simple decency to reach out, expecting nothing in return. Compassion reminds us that dignity at the end of life matters, and that no act of kindness is ever wasted.

And that’s where character lives. Not in grand gestures, but in quiet moments. In how we show up when no one is watching. In the choice to bring comfort when there’s nothing left to fix. Whether Tom Hanks ever made that call doesn’t change the truth at the heart of the story–that simple compassion, grounded in character, still has the power to heal.

And sometimes, what we choose to believe says more about who we are than what we know for sure.

Comments

  1. I disagree. It DOES matter, because if it didn’t happen, then all these people are praising a celebrity for something he didn’t do, having compassion he didn’t have.

    If, however, you mean it matters because you think it makes people become better people if they can put themselves in that picture, then, sure … But that’s not what it’s about, really. It’s about celebrity worship. All I see in the comments when I see this story are “what a great man (he) is”, when I’m fact he is not, because he didn’t do what everyone is praising him for.

    Let’s stop worshiping celebrities. Would this be such a big deal if it were someone other than Tom Hanks? What if it had been the butcher at the local meat market who could do impressions? Would he have gotten press and such following and kudos? Our would be have been sued for, idk… Patent infringement or something stupid like that?

    1. I agree, it matters that we don’t have fake stories about celebrities [doing] the right thing, the compassionate thing — we need to ALL be exemplifying this kind of caring behavior. Regular people can be great role models!

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