What Happened at Johnson & Johnson?
In the talks that I’ve given to corporations, associations and schools, one of the best examples of corporate responsibility I talk about comes from former Johnson & Johnson CEO James Burke. In the fall of 1982, seven people in the Chicago area had died after ingesting Extra-Strength Tylenol capsules that were laced with cyanide. Burke’s decision-making process, leading to the recall of all forms...
June 16, 2010