Speaking of Accountability
One of the best examples of corporate responsibility came from a conversation I had with former Johnson & Johnson Chairman James E. Burke. In the fall of 1982, Burke was confronted with a nightmare scenario. Seven people in the Chicago area had died after ingesting Extra-Strength Tylenol capsules that were laced with cyanide. His decision-making process, leading to the recall of all forms...
September 18, 2009









