Recent Trust Commentaries

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Trust and the Media
There’s a moment in the long and distinguished career of Walter Cronkite that remains indelible in the minds of Baby Boomers. On November 22, 1963, in the midst of newsroom chaos, the CBS News anchor had interrupted a daytime soap opera with a special bulletin that shots had been fired at President John Kennedy in a downtown Dallas motorcade. In...
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June 20, 2014
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Trust vs. Willful Blindness
Last January General Motors new president Mary Barra released a statement of values entitled, Winning with Integrity, Our Values and Guidelines for Employee Conduct. In the introduction, Barra writes, “During the last few years, we have aggressively pursued a competitive advantage in every aspect of our business. You can see this reflected in our new products, our acquisitions and alliances, our balance sheet...
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June 16, 2014
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Hard Truth
“You CAN’T handle the truth!” Hands down, this is my favorite rationalization for lying offered up by Jack Nicholson in the movie, A Few Good Men. The film tells the story of Marine Colonel Nathan R. Jessup (Nicholson) a bigoted veteran officer who not only commands respect but lives by the creed: my way or the highway. The death of a...
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February 26, 2014
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Reaching Beyond Ourselves
I’ve written about the significance of faith before. Although it is not an ethical value, its importance in driving ethical conduct should not be underestimated. In fact, the word faith comes from the Latin fidere meaning ‘to trust.’ Trusting can sometimes be difficult, but it can uplift and strengthen our resolve to reach beyond ourselves and become considerate and compassionate of others....
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November 27, 2013
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Fall from Grace
Drug maker Johnson & Johnson agreed to pay $2.2 billion and plead guilty to a misdemeanor in marketing the antipsychotic drug Risperdal and other drugs. “The agreement,” The New York Times writes (Nov. 4), “is the third-largest pharmaceutical settlement in United States history and the largest in a string of recent cases involving the marketing of antipsychotic and anti-seizure drugs to older...
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November 6, 2013
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Macy’s v. Martha Stewart, J.C. Penney
Just short of this Friday’s deadline, set by Judge Jeffrey Oing, the suit brought against J.C. Penney and Martha Stewart by Macy’s has settled. Macy’s charged that both had breached an exclusivity agreement that Macy’s had with Stewart that covered a variety of bed, bath and kitchen products. See if you can tell which way the settlement went based on...
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October 23, 2013
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Restoring Trust
Trust – whether it’s the current crisis in Syria, Congress or the economy – is the vital component that drives confidence. So important to the national temperature that polls are regularly taken to determine the public’s trust in individuals and institutions. Dr. Robert Hurley is a Professor and the Director of The Consortium for Trustworthy Organizations at Fordham University. He is also...
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September 11, 2013
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Two Creeps
I can’t believe the words that come out of the mouths of two individuals who hold themselves up as responsible, trustworthy leaders worthy of putting their own interests aside in service to a larger purpose. Before I go any further, let me just state, for the record, that the only direct evidence of wrongdoing toward women by both San Diego...
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July 29, 2013
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Surveillance – Part II
Should the U.S. government be permitted to collect data on citizens such as e-mails, phone calls, as well as Internet activity for the purpose of intercepting possible terrorist actions against Americans? “Fifteen years ago, I would have been outraged,” a friend confides. “However, we live in a post 9/11 and Internet age where terrorists are actively seeking vulnerabilities to exploit...
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June 14, 2013
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Government Surveillance
When I first learned of Edward Snowden, the computer whiz of Booz Allen Hamilton who leaked hundreds, perhaps thousands, of classified documents from the National Security Agency (NSA), the first person I thought of was J. Edgar Hoover. Hoover created the most sophisticated, large-scale crime-fighting mechanism of its time. The FBI was a formidable presence that got results. However, as...
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June 13, 2013

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